Shipping policy

SHIPPING POLICY

Shipping Policy

Last updated: August 31, 2026

MARKIZA supplies women's fashion products to wholesale and business customers internationally.

Shipping arrangements for B2B orders may vary depending on:

  • Destination country
  • Order quantity
  • Product type
  • Total weight and volume
  • Shipping method
  • Freight forwarder
  • Customs requirements
  • Customer instructions
  • Agreed Incoterms
  • Other commercial terms

1. Order Processing

Processing time depends on product availability and order requirements.

In-stock products may generally be prepared faster than products requiring:

  • Production
  • Restocking
  • Customization
  • OEM/ODM services
  • Private labeling
  • Custom packaging

The applicable production or preparation period will normally be communicated in the quotation, proforma invoice, order confirmation, or other written communication.

2. Production and Shipping Times

Any production, dispatch, transit, or estimated delivery date is an estimate unless expressly guaranteed in writing.

Delays may occur due to circumstances including:

  • Factory production
  • Material shortages
  • Quality inspections
  • Peak seasons
  • Public holidays
  • Carrier delays
  • Customs clearance
  • Port congestion
  • Flight availability
  • Weather
  • Government restrictions
  • Force majeure events

MARKIZA will make reasonable efforts to communicate significant known delays.

3. Shipping Methods

Depending on the order and destination, shipping may be arranged through:

  • Express courier
  • Air freight
  • Sea freight
  • Rail freight where available
  • Truck transportation
  • Freight forwarder
  • Customer-appointed logistics provider
  • Other mutually agreed shipping methods

4. Freight Forwarders

Customers may use their own freight forwarder where agreed.

If a customer provides a freight forwarder's warehouse or shipping address, delivery to that location may be considered completion of MARKIZA's domestic delivery obligation, subject to the agreed commercial terms.

Responsibility for subsequent international transportation will depend on the agreed shipping terms.

5. Shipping Costs

Shipping charges are normally calculated separately unless expressly included in the product quotation.

Shipping costs may depend on:

  • Chargeable weight
  • Carton dimensions
  • Destination
  • Shipping method
  • Fuel surcharges
  • Remote area charges
  • Customs services
  • Insurance
  • Other carrier charges

Final shipping costs may change if the actual packed weight or volume differs from initial estimates.

6. Customs Duties, Taxes, and Import Charges

Unless otherwise stated in writing, the buyer is responsible for:

  • Import duties
  • Customs duties
  • VAT
  • Import taxes
  • Customs clearance charges
  • Brokerage fees
  • Destination handling fees
  • Local delivery charges
  • Import licences or permits

Customers are responsible for understanding the import requirements of their destination country.

7. Incoterms

Where Incoterms such as EXW, FOB, CIF, DAP, or other trade terms are used, the specific Incoterm stated in the quotation, proforma invoice, purchase contract, or written order confirmation will apply.

No specific Incoterm should be assumed unless it has been confirmed in writing.

8. Shipping Documentation

Depending on the order, we may provide documents such as:

  • Commercial invoice
  • Packing list
  • Proforma invoice
  • Shipping documentation
  • Other commercially reasonable export documents

Additional documentation, certificates, legalization, inspection, or special customs paperwork may involve additional costs.

9. Delivery Address

Customers are responsible for providing accurate:

  • Recipient name
  • Company name
  • Telephone number
  • Address
  • Postal code
  • Country
  • Customs information

MARKIZA is not responsible for delays or additional costs caused by incorrect or incomplete information supplied by the customer.

10. Risk of Loss

Risk of loss or damage transfers according to the agreed shipping terms, Incoterm, freight arrangement, or written order confirmation.

Where no special shipping term has been agreed, responsibility will be assessed according to the circumstances and applicable law.

11. Damaged or Missing Shipments

Customers should inspect shipments promptly upon arrival.

If cartons appear damaged or quantities appear missing, customers should:

  • Photograph the shipment
  • Photograph the shipping labels
  • Record carton damage
  • Retain packaging
  • Notify the carrier where appropriate
  • Contact MARKIZA promptly

Claims may require evidence from the carrier or freight forwarder.

12. Contact

For shipping quotations or logistics questions:

Email: contact@markizastyle.com

WhatsApp: +86 15913140495

Phone: +86 18676009813